Urgent medical help
Medy is not an emergency service, and our team may not see your message straight away. If you need urgent help, do not wait for a reply from us.
Emergency
Call 999 or go to A&E now if you have
- severe tummy pain that does not go away, which may spread to your back, with or without being sick
- difficulty breathing, or swelling of your face, lips, tongue or throat
- chest pain, or a fast or irregular heartbeat with feeling faint
- fainted or collapsed
- sudden loss of vision in one or both eyes
- an erection lasting more than 4 hours
- signs of a stroke: face drooping, arm weakness or slurred speech
- thoughts of ending your life that you feel you may act on
Get urgent advice if it is not an emergency
For example: being sick or having diarrhoea that will not stop, not being able to keep fluids down, pain in the upper right of your tummy, yellowing of your skin or eyes, or a side effect that is worrying you.
England
NHS 111, online at 111.nhs.uk or call 111
Scotland
NHS 24, call 111
Wales
NHS 111 Wales, online at 111.wales.nhs.uk or call 111
Northern Ireland
Your GP, or GP out of hours, or the Phone First service for your area (nidirect.gov.uk)
If you are struggling with your mental health
In England, you can also call 111 and choose the mental health option.
If you are pregnant
If you find out you are pregnant while taking a weight loss medicine, stop taking it, contact your GP or midwife, and let us know.
After you have got help
Take your medicine or its box with you, so the clinician treating you knows what you are taking.
Tell us through your dashboard chat, so a clinician can pause and review your treatment.
You can report a side effect to the MHRA Yellow Card scheme at yellowcard.mhra.gov.uk.